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The AI co-pilot for customer success teams
Company description
Sam's web app transforms customer service by auto-drafting personalized email replies. It analyzes incoming messages and customer details, searches historical emails and resources, and adopts a tailored writing style. Seamlessly integrating with the customer's existing CS system, it streamlines response processes and elevates customer engagement.
Why we invested
"Customer success teams in more complex, knowledge-heavy industries are drowning in email inbound from customers. Customer success teams need to have clear, personalized communication with their customers which can take up to 20-30 minutes per response. In sum, they are drowning in repetitive, time-consuming work. Sam helps CS teams respond to customer emails 4x faster and leave customers 10x happier. "
Casper Nicolai Bjarnason, Investor
Founders
Anker Bach Ryhl
CEO/CTO
Connect
Connect
Mads Liechti
CPO
Connect
Connect
Work for
Sam
VERTICAL
B2B SaaS
Country
Denmark
Collective contributions
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